Engagement Delivery Leader - Network Operations
- Cognizant
- 8 - 10 years
- Chennai
- 2 months ago
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Job Description
Engagement Delivery Leader Network OperationsLocation: Hyderabad
Experience: 15+ years
Employment Type: Full-time
We are looking for an experienced Network Delivery Manager to lead the end-to-end delivery and operations of enterprise network services. This role involves managing a skilled team of network engineers and security specialists to ensure robust, secure, and scalable network infrastructure across LAN, WAN, WLAN, IPT, and security domains. You will drive operational excellence, client engagement, cost optimisation, and compliance with industry standards.
Key Responsibilities- Service Delivery & Operations: Manage network services (LAN, WAN, WLAN, IPT, Security, Routing & Switching, Firewalls, Load Balancers, VPNs) and ensure ITIL compliance.
- Governance & Transformation: Implement governance frameworks (MBR/QBR), lead automation, SDN, and cloud networking initiatives.
- Incident & Escalation Management: Act as the primary escalation point for critical incidents, lead root cause analysis, and ensure timely resolution.
- Team Leadership: Recruit, mentor, and develop network engineers and security experts; foster collaboration and innovation.
- Performance & Cost Optimisation: Ensure SLA compliance, improve PCSAT scores, optimise delivery costs through automation and vendor partnerships.
- Client Engagement: Build strong stakeholder relationships, provide transparent communication, and represent network delivery in executive forums.
- 15+ years in network delivery/operations with expertise in Cisco, HP, Juniper, F5, Checkpoint, Fortigate.
- Strong knowledge of routing & switching (BGP, OSPF, MPLS), firewalls, VPNs, load balancers, and network security.
- Hands-on experience with network monitoring tools (SolarWinds, Zenoss), capacity planning, and ITIL processes.
- Proven leadership and stakeholder management skills.
- Bachelors/Masters in Computer Science, IT, or related field.
- Certifications: CCNP, JNCIA, ITIL, PMP.
- Experience in regulated environments and compliance-driven industries.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Team Lead / Network ManagerEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Chennai
Keyskills: switching checkpoint routing and switching load balancing engagement bgp networking f5 ansible docker routing operations capacity planning linux mpls cisco fortigate delivery python network security solarwinds juniper ospf firewall vpn stakeholder management aws zenoss itil
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