Essential Services: Role & Location fungibility
At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.
About the Role
Key Responsibilities
Customer 360
Build and deepen relationships with customers to increase their wallet share and revenues through customer-centric engagements. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products within the guiding principle of Fair to Customer, Fair to Bank.
Risk Calibrated Business Development
Market scoping, segmenting and onboarding new clients as per the risk frameowrk of the bank to drive ecosystem revenue. The role holder for the purpose of business origination, will engage with many internal and external stakeholders like corporate clients, banks, brokers, regulators as per the needs of the role.
Market scoping, segmenting and onboarding new clients as per the risk frame work of the bank to drive ecosystem revenue. The role holder for the purpose of business origination, will engage with many internal and external stakeholders like corporate clients, banks, brokers, regulators as per the needs of the role.
Portfolio Management
Manage a high-quality portfolio of corporate clients. Work towards generating new business leads as well as deepening relationships with existing customers.
Customer Service
Create service excellence by partnering with customers through their life cycle and offer suitable products and services based on their financial needs while being fair to and fair to the bank in all engagements.
Create service excellence by partnering with customers through their life cycle and offer suitable products and services based on their financial needs while being fair to customer and fair to bank in all engagements.
Behold our values
Offer products that are fair to our customers and fair to the bank.
Qualifications & SkillsEducational Qualification
Chartered Accountant - Freshers
Communication skills
Ability to tailor conversations (both verbal & written) around the need of customer with utmost focus on service deliverFinancial Understanding
An understanding of the financial analysis, balance sheet, profit & loss accounts and cash flow statements. Knowledge of basic banking products

Keyskills: balance sheet sales profit and loss account relationship management portfolio management financial analysis risk compliance cash flow statement credit management customer engagement gst auditing accounting capital market broking taxation finance