Head Housekeeping
- Apollo Hospitals
- 10 - 12 years
- Hyderabad
- 2 months ago
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Job Description
Role & responsibilities
- Lead and manage the housekeeping team, including patient room attendants, housemen, laundry/uniform staff, and supervisors covering hiring, training, scheduling, and performance evaluations.
- Ensure all patient rooms, corridors, public/rest areas, and support/service zones (banquets, meeting spaces, etc.) are maintained in accordance with hospital cleanliness and hygiene standards through regular inspections and audits.
- Manage the departmental budget and maintain inventory of cleaning supplies, linen, uniforms, and lost & found items, ensuring proper cost control and optimal resource utilization.
- Coordinate with Front Office, Engineering/Maintenance, Nursing, and other departments to ensure timely room readiness, event setups, and adherence to service standards.
- Plan and implement periodic deep-cleaning programs for ICUs, OTs, wards, and OPDs to ensure patient safety and readiness.
- Address and resolve patient or attendant complaints related to housekeeping services promptly to ensure satisfaction and maintain service excellence.
- Ensure full compliance with hospital infection control, health & hygiene protocols, fire and safety regulations, and brand or institutional standards.
- Maintain accurate documentation including daily shift logs, inspection reports, room status records, inventory registers, and staff performance data.
Would you like me to tailor this for:
Preferred candidate profile
Qualifications & Experience
- Education: Degree or Diploma in Hotel Management or a related field.
- Experience: Minimum 10+ years of progressive experience in housekeeping operations within a luxury (5-star hotel or hospital) environment, including at least 35 years in a supervisory or managerial capacity.
- Skills & Competencies:
- Strong leadership, communication, and organizational abilities.
- Proven guest/patient service orientation with high attention to detail and quality standards.
- Ability to maintain operational excellence under pressure and manage large, multi-shift teams effectively.
- Hands-on experience in budgeting, inventory management, and PMS/housekeeping systems.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Office AdminEmployement Type: Full timeContact Details:
Company: Apollo HospitalsLocation(s): Hyderabad+ View Contact
Keyskills: Hospital Housekeeping Management
Fraud Alert to job seekers!
₹ 10-14 Lacs P.A
Apollo Hospitals
ApolloHospitalsEnterpriseLtd,Unit:Apollo Tele Health Services Apollo TeleHealth Services aims at providing a successful working model of telemedicine which self-propagates throughout India and into the developing world. It will provide a channel for continuous access to the most sophisticated m...
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