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Customer Support Executive @ Harjai Computers

Home > Customer Service (Domestic)

 Customer Support Executive

Job Description

    Job Title:  Customer Support Executive

    Job type : Work from Office

    Location: Jaipur , Pune , Bangalore 

    Key Responsibilities:
    • Engage with customers via phone, email, or chat to resolve queries and ensure satisfaction
    • involves inbound process, voice process & domestic process
    • Understand customer needs and provide accurate solutions or guidance
    • Maintain records of interactions, feedback, and resolutions
    • Go the extra mile to deliver a wow experience every time
    • Coordinate with internal teams to ensure smooth issue resolution.
    What Were Looking For:
    • Excellent communication skills in English & Hindi
    • Comfortable with Rotational Shifts & Rotational week -offs
    • Friendly, empathetic, and solution-oriented mindset
    • Basic computer proficiency (email, typing, CRM tools is a plus)
    • Quick learner with a positive attitude
    •  Immediate Joiners only

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Harjai Computers
Location(s): Bengaluru

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Keyskills:   customer service inbound process customer care customer support domestic process voice process

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Harjai Computers

Company ProfileHarjai Computers Pvt LtdWe are a 23 year young ISO 9001:2015 certified IT consulting company. We provide IT subcontracting/outsourcing services to our CMM Level 5 and MNC clients across India and the world and are the preferred partners to most of our customers.