Customer Support Executive @ IGT Solutions

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Customer Support Executive

IGT Solutions
0 - 1 years
Pune
6 months ago
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Job Description

Process: -

Customer Service Associate

Job Role: -

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Agodas customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: - Minimum HSC or equivalent; a Bachelor's degree is a plus. Excellent communication skills in English, both verbal and written.

Salary: -

Fresher: 21K CTC 17K in hand
Experience: Upto 24K CTC 21K in hand.

Extra Benefits: -

Performance Incentives.

Shift Time & Week Off: -

5 Days working 24*7 Rotational Shifts (Including Night Shifts).
2 Rotational Week Off.

Transport Facility: -

Pick-up and Drop facility available.

Kindly Mention HR Bhavesh/HR Satyam on resume

HR Bhavesh:- 9702061***

HR Satyam:- 7499393***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills: Blended Process International Voice Process Customer Support Customer Service Voice Process Customer Handling International BPO

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₹ 50,000-2.5 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

Service based Leading B2C/B2B Recruitment Firm

Customer Support Executive @ IGT Solutions

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