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Immediate Openings For ServiceNow_Capgemini

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 Immediate Openings For ServiceNow_Capgemini

Job Description

Job Description:

We are seeking a skilled ServiceNow Business Analyst with over 5 years of experience to join our team. The ideal candidate will have a strong understanding of ServiceNow modules and workflows, and be capable of translating business requirements into functional specifications.

Key Responsibilities:

  • Gather and analyze business requirements related to ServiceNow implementations and enhancements.
  • Collaborate with stakeholders to define scope, objectives, and deliverables.
  • Document functional requirements, user stories, and process flows.
  • Work closely with developers and testers to ensure accurate implementation of requirements.
  • Conduct UAT and support deployment activities.
  • Provide post-implementation support and training as needed.

Required Skills:

  • Proven experience as a Business Analyst in ServiceNow projects.
  • Strong understanding of ITSM, ITOM, and other ServiceNow modules.
  • Excellent communication and stakeholder management skills.
  • Experience with Agile methodologies and tools like JIRA or ServiceNow Agile.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Hyderabad

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Keyskills:   Servicenow Agile Methodology Service Now Ticketing Servicenow Tool ITSM Servicenow Itsm Itom

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