Media Operations Technician
- Amdocs
- 1 - 4 years
- Pune
- 4 months ago
- Email to a friend
- Report this job
Job Description
- Prepare the content, metadata, image and related asset files and publishing via Vubiquity s CMS in line with deadlines set and restrictions laid down by customer platforms.
- Monitor content processing through Vubiquity s workflow tools and updating work orders in a timely manner.
- Register, checking and uploading promos, images and metadata in publishing CMS for all titles and update as needed.
- Liaise with internal Programming, Traffic, Media Operations and Editorial teams on scheduling, trafficking, delivery and processing of media and metadata files.
- Monitor of asset progress through various stages, ensuring all stages are completed on time
- Carry out QA checks on the affiliate s platform via a set-top box or app to ensure content appears correctly in assigned UI locations and folders.
- Remedyfaults/issues where appropriate, including reacting to incidents when and as they occur through to resolution.
- Communicate with affiliate s operations department on delivery queries in a professional manner.
- Carry out ad hoc tasks when requested by the Publishing Team Lead or Client Services Account Manager
- This is a role focused on quality control and publishing, with strong emphasis on content management and processes. It is not a content creation or marketing job.
All you need is...
- Excellent written and spoken language skills in English
- Experience with common office applications (such as MS Word, MS Excel) and use of line of business operational applications.
- Some understanding of digital media technologies (preferably VOD) including, encoding standards and tools, automated quality control tools.
- The ability to react quickly and constructively in order to troubleshoot problems.
- Excellent written and verbal communication skills.
- Effective time management and multi-tasking skills.
- Ability to work independently and as part of the team.
- Excellent communication and interpersonal skills.
- Meticulous attention to detail.
- Experience of working to deadlines, often with a tight turnaround period.
Why you will love this job:
- You will get to show off your fine-tuned skills for resolving issues and helping the end-user.
- You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
- You will have the opportunity to work in a multinational environment for the global market leader in its field.
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: AmdocsLocation(s): Pune+ View Contact
Keyskills: Quality control tools Digital media Content management metadata Publishing CMS Scheduling Operations Amdocs
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