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Associate Relationship Manager - Affordable LAP @ Idfc First Bank

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 Associate Relationship Manager - Affordable LAP

Job Description

Job Requirements

Role/ Job Title: Associate Relationship Manager-Affordable LAP


Function/ Department: Affordable Mortgage Loans


Job Purpose:

'To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.


Roles & Responsibilities:

'    Identify new market opportunities and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities, leaflet distribution, cold calling, and similar engagement efforts.

    Service leads generated through front-line sales, cross-sell initiatives, or other internal/external channels, ensuring timely and effective follow-ups.

    Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives.

    Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment, and continuous handholding throughout the sanction and disbursal process.

    Ensure customers do not turn into non-starters, including proactive support to collections teams in recovering EMIs in case of payment defaults.

    Develop strong market relationships by actively engaging with local builders, business communities, and exploring new channel partners to expand outreach and visibility.


Secondary Responsibilities:

'    Deliver exceptional client service and focus on customer retention by building and nurturing strong relationships, thereby supporting product sales and driving new client acquisition.


 Qualifications:

Graduate 


Years of Experience:

0-2 years

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Branch Sales Manager (B2C)
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): India

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Keyskills:   business loan cold calling credit underwriting product sales business development customer retention sales customer acquisition disbursement loan against property mortgage sanction lead generation home loans mortgage loans lap acquisition new client acquisition

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Idfc First Bank

How to Apply:\n\nTo schedule your interview call or send your CV through WhatsApp\n\nContact Us: HR Shruti - 7030022495