Process Analyst - Lead Management Support @ Cognizant

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Process Analyst - Lead Management Support

Cognizant
8 - 10 years
Hyderabad
2 months ago
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Job Description

Role & responsibilities

Process Analyst - Lead Management Support

Services Description:

Within Global Productivity, the Business Process Transformation team is focused on driving business process changes across tooling, processes and policies, to facilitate incremental Sales productivity. This role will be driving GTM process and systems transformation, including system and data analysis, bugs and enhancement and support. The Process Analyst, the role will support or lead the entire delivery lifecycle for process and system changes: Analysis, Requirements Gathering, Support Build, Testing, Change Management, Communication and Reporting and Dashboard creation.

Work cross-functionally to investigate and do analysis on system issues
Work Salesforce enhancement queue and drive system changes
Create JIRA Tickets for Salesforce enhancements
System and sales workflow management Analysis and Investigation. Improve business processes through data driven decisions.
Create SFDC Reporting and Dashboards

Qualifications

Salesforce Experience
Data Analytics (Excel data manipulation, Data Loader or similar)
Sales Operations (or similar)
SFDC reporting and dashboard
Creating business requirement and user story documentation
Communicate clearly, proactively, and concisely with stakeholders

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills: SFDC GTM Sales Operations Data Analytics JIRA Salesforce

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...

Process Analyst - Lead Management Support @ Cognizant

Home > Sales Support & Operations