Showroom Manager And Assistant Manager
- Bhima Jewellery
- 2 Positions
- 2 months ago
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Job Description
- Achieve monthly and annual sales targets of the showroom.
- Develop strategies to increase footfall and conversion rates.
- Monitor sales performance of team members and provide guidance to improve productivity.
- Implement promotional activities, schemes, and seasonal campaigns.
- Ensure exceptional customer service standards at all times.
- Handle escalated customer complaints and resolve issues promptly.
- Build and maintain long-term relationships with premium and loyal customers.
- Supervise personalized service for wedding, bulk, and repeat customers.
- Oversee day-to-day operations of the showroom including sales, billing, stock, and staff management.
- Ensure proper visual merchandising and product display as per brand standards.
- Maintain cleanliness, safety, and security of showroom premises.
- Coordinate with accounts, logistics, and other departments for smooth functioning.
- Recruit, train, and motivate showroom staff (sales executives, floor managers, cashiers, tele-callers, etc.).
- Allocate responsibilities and ensure discipline among staff.
- Conduct daily briefings and regular performance reviews.
- Foster a positive and customer-focused work environment.
- Monitor stock levels and coordinate with purchase & warehouse for replenishment.
- Ensure proper stock accounting, tagging, and record-keeping.
- Minimize stock discrepancies through regular audits.
- Keep track of fast-moving, slow-moving, and trending jewellery items.
- Prepare daily, weekly, and monthly sales & performance reports.
- Ensure adherence to company policies, statutory compliances, and audit requirements.
- Coordinate with head office for MIS, HR, and finance-related matters.
Key Responsibilities
Sales & Business Development
Customer Service & Relationship Management
Showroom Operations
Team Management
Inventory & Stock Control
Reporting & Compliance
BRING YOUR UPDATED CV AND 2 PASSPORT SIZE PHOTO COPIES.
Employement Category:
Employement Type: Full timeIndustry: Gems / JewelleryRole Category: SBU Head / CEO / DirectorFunctional Area: Not SpecifiedRole/Responsibilies: Showroom Manager And Assistant ManagerContact Details:
Company: Bhima JewelleryLocation(s): Madurai,+ View Contact
Keyskills: sales coordination showroom management customer support
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