Job Description
We help the world run better
At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you ll build
As an DevOps Engineer on our team, you will work with other DevOps Engineers to handle release management of HCSM Landscape used by thousands of users across the globe. You will closely collaborate with all delivery teams, product owners and other experts in an agile environment to perform your daily activities.
In your daily business, you will be focused on ServiceNow platform deployments and operations of ServiceNow landscape.
Release/Patch Management of ServiceNow Landscape.
Handle Daily, Bi-weekly deployments across ServiceNow HCSM landscape.
Performing Weekend deployments during Go-Lives and Release deployments.
Perform/Support ServiceNow HCSM landscape Cloning s.
Perform/support ServiceNow Upgrades.
Collaborate with team and Closely work with Scrum Master , Product Owner to deliver high-quality software that meets the needs of customers.
Working in a highly self-motivated and reliable manner and applying agile software development principles
What you bring:
Academic degree (Bachelor or Master) in Computer Science or information technology or related fields
ServiceNow Administration(cloning, Deployments, Upgrades etc)
Experience with ServiceNow platform development (CSM, ITSM, ITOM).
Programming skills in a language of your choice JAVA, JavaScript, Python, etc. is a Plus
Have an agile mindset and be comfortable in working in a fast-paced, iterative development environment
Ability to work in an international setup, remote development teams and stakeholders with good communication skills.
Experience in ServiceNow Platform is a plus
Knowledge of Agile (SAFe) implementation methods is a plus
Strategic thinking, strong problem-solving and analytical skills
Quick learner, passionate, motivated and self-managed
4+ years of professional working experience in ServiceNow Administration.
Experience in application delivery processes, procedures key metrics
Where you belong:
We are responsible for harmonizing and optimizing SAP s support cloud operations processes and parts of security operations on a user-centric, innovative platform, focused on delivering a simple, stable, effective and desirable internal (for SAP employees) and external (for SAP customers) customer service management. Central to this effort is the 3rd Party SaaS platform ServiceNow and its applications IT Service Management (ITSM), IT Operations Management (ITOM) and Security Operations Management (SecOps).
By creating this solution, we serve all SAP lines of business (e.g. Ariba, Fieldglass, S/4, SFSF) and cross teams (e.g. ECS, GCS, CSI).
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Back End Developer
Employement Type: Full time
Contact Details:
Company: SAP
Location(s): Bengaluru
Keyskills:
Patch management
Computer science
SAP
Javascript
Agile
Scrum
Information technology
Release management
Analytics
Python