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Desktop Support Engineer @ Eagle-hitech Softclou

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 Desktop Support Engineer

Job Description

    Position : Desktop Support Engineer

    • Salary Package: 2,25,000 3,25,000 per annum

    • No. of Positions: 10

    • Job Type: Full-Time

    • Job Location: Chennai

    • Qualification: BE/B.Tech, BSc, BCA, MCA, MSc, or any degree

    • Experience: Freshers- 5 years

    • Contact Person- Nakul 
      • Email: com

      • Phone: +91 95hidden_mobile4

     

    Responsibilities:

    • Address user tickets related to hardware, software, and networking

    • Guide customers through installation of applications and peripherals

    • Troubleshoot technical issues both remotely and in person

    • Document issues and solutions for future reference

    • Escalate unresolved issues to higher-level support

    • Ensure user systems are fully functional and up to date

    • Assist in creating technical manuals and documentation

    Required Skills:

    • Familiarity with Windows/Linux/Mac OS

    • Basic knowledge of routers, switches, and networking

    • Experience with printers, scanners, and office automation tools

    • Understanding of antivirus programs and cybersecurity best practices

    • Strong problem-solving, multitasking, and communication skills

    • Customer-focused approach

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Others
Functional Area: Not Specified
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Eagle-hitech Softclou
Location(s): Chennai

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Keyskills:   routers networking it support switches technical support service desk linux troubleshooting skills it support engineer desktop support engineer

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Eagle-hitech Softclou