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Customer Support Executive Voice Process Tamil or Malayalam @ Teleperformance (TP)

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 Customer Support Executive Voice Process Tamil or Malayalam

Job Description

Role & responsibilities:

  • Handle inbound and outbound customer calls in Tamil and/or Malayalam languages.
  • Provide accurate information and assistance related to banking products and services.
  • Address customer queries and resolve issues with professionalism and empathy.
  • Maintain call quality standards and ensure customer satisfaction.
  • Update customer details and call records accurately in the system.
  • Adhere to company policies, compliance, and confidentiality norms

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Bengaluru

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Keyskills:   Malayalam Tamil Voice Process

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Teleperformance (TP)

www.outpace.in