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Process Trainer @ Teleperformance (TP)

Home > Customer Success, Service & Operations - Other

 Process Trainer

Job Description

Role & responsibilities

  • Conduct new hire training and soft skills / Negotiation skill training
  • Should complete monthly cyclic activities including refresher training, update training and PKT
  • Sensitize to training needs / understand learning requirements of different learning groups
  • Liaison with the Quality and Operations to identify, screen and execute process improvement plans
  • Ability to execute training tasks / assignment on short notice
  • Interested to deliver and contribute towards process improvement
  • Take accountability for new hires performance during the OJT period, including attrition .

Preferred candidate profile

Candidate experience into domestic banking training

Comfortable to work for 6days


Please share the relevant resume to:-


email: ra*********1@te****************s.com

Ph No:- 8050980***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills:   Bfsi Banking training Domestic Process Training Need Analysis Process Training TTT TNA Insurance Training OJT Bfsi training Training Delivery Product Training

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₹ .5-6.5 Lacs P.A

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Teleperformance (TP)

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