Walk-In || Customer Service Associate || Bangalore
- IGT Solutions
- 0 - 4 years
- Bengaluru
- 2 months ago
- Email to a friend
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Job Description
Greeting from IGT Solutions
We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.
Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem-solving skills.
Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
- 6 Months BPO with chat experience mandatory.
- Excellent Written and spoken communication, business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a Chat environment (Chat/Email)
Interview Rounds:
- HR Round
- Versant Test Round /VNA Round
- Operations Round
Compensation Salary up to 35,000 CTC
Interview Time : 9-30 am to 4-30 pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City,
Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Information: Nidhi Rastogi
WhatsApp Number: 8630322***
Mail Id: ni**********i@ig*********s.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Walk-insContact Details:
Company: IGT SolutionsLocation(s): Bengaluru
Keyskills: BPO Customer Service Communication Skills Inbound Process Blended Process Non Voice Process Solving Queries Inbound Calls Voice Process Voice Support Chat Process English Customer Support CSE Customer Care Domestic BPO Customer Handling International BPO
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