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Walk-In || Customer Service Associate || Bangalore @ IGT Solutions

Home > Customer Success, Service & Operations - Other

 Walk-In || Customer Service Associate || Bangalore

Job Description

Greeting from IGT Solutions

We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.

Job Responsibility:

  • Understands the various computer screens and how to utilize them effectively
  • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
  • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
  • Adheres to all company and specific Contact Center policies and procedures
  • Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

  • Strong process orientation
  • High energy, High Integrity & Work Ethics
  • Strong interpersonal skills & ability to communicate effectively
  • Strong problem-solving skills.

Educational & Essential Experience:

  • Bachelor's Degree or Undergraduate dropouts
  • 6 Months BPO with chat experience mandatory.
  • Excellent Written and spoken communication, business technical writing
  • Computer Skills ability/experience using computer applications
  • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a Chat environment (Chat/Email)

Interview Rounds:

  • HR Round
  • Versant Test Round /VNA Round
  • Operations Round

Compensation Salary up to 35,000 CTC

Interview Time : 9-30 am to 4-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North City,

Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information: Nidhi Rastogi

WhatsApp Number: 8630322***

Mail Id: ni**********i@ig*********s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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Keyskills:   BPO Customer Service Communication Skills Inbound Process Blended Process Non Voice Process Solving Queries Inbound Calls Voice Process Voice Support Chat Process English Customer Support CSE Customer Care Domestic BPO Customer Handling International BPO

 Fraud Alert to job seekers!

₹ 2.5-3.75 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...