Call Centre Associate @ Manipal Hospitals

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Call Centre Associate

Manipal Hospitals
0 - 4 years
Pune
4 months ago
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Job Description

Attend all calls courteously

Call logging and effective communication on call to respective departments

Define call priority as per SOP/department protocol and follow up accordingly

Ensure closure as per SOP/Department protocol

Data entry and maintenance of updated 'follow up' tracker

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Manipal Hospitals
Location(s): Pune

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Keyskills: Call Center Operations Inbound Calls Calls

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Manipal Hospitals

At Manipal Hospitals, we are devoted towards clinical excellence, patient centricity, and ethical practices. Our commitment to clinical excellence is palpable in the high calibre of our team of medical practitioners. Our nursing staff and paramedical professionals are highly competent and provide ...

Call Centre Associate @ Manipal Hospitals

Home > Customer Success