Provide software consultation, implementation, and support to customers in a highly visible position.
Provides technical leadership for the global client support and global technical services teams
Perform global team member assignments for technical services and client support teams
Handle solving technical issues encountered by the global team or escalate them promptly to global or domestic leadership
Ability to assist with reassignments when needed
Preferred candidate profile
People management/Team leading experience.
Experience in providing advanced technical support in a customer facing role.
Experience with: Microsoft .NET, XML, Java Script, PowerShell Script, SQL Queries, Microsoft Active Directory, SaaS, Citrix, VPN, networking, HL7, Python, Azure technologies.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Healthcare & Life SciencesRole Category: Health InformaticsRole: Health Informatics - OtherEmployement Type: Full time