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Customer support - Domestic voice process () @ Personal Network

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 Customer support - Domestic voice process ()

Job Description

    Top MNC Hiring Domestic Customer Support (Voice Process)

    Position: Customer Support Associate Voice Process
    Process: Domestic Voice Customer Support
    Shift: Day Shift Only
    Location: Bangalore

     

    Kickstart your career in a leading MNC!
    A reputed multinational company is hiring Customer Support Associates for its Domestic Voice Process team. If youre a fluent communicator and enjoy helping people, this is your opportunity to work in a professional environment with excellent growth potential.

     

    Key Responsibilities:

    • Handle inbound and outbound calls from domestic customers

    • Address queries, complaints, and service issues promptly

    • Provide accurate product/service information

    • Maintain professional and courteous communication at all times

    • Record and update customer details in the system

    • Meet performance metrics such as call quality, resolution rate, and CSAT

     

    Job Requirements:

    • Experience:0 to 2 years in BPO / Customer Support / Voice Process

    • Strong communication skills in (English + Hindi preferred)

    • Comfortable working in rotational day shifts

    • Basic computer knowledge and typing skills

    • Positive attitude and willingness to learn

     

    Contact Us:
    Priya: 76hidden_mobile4
    Nithin: 98hidden_mobile5
    Nihal: 73hidden_mobile9

    Best Wishes from Personal Network!

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer support - Domestic voice process ()

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   customer service customer care customer support domestic bpo bpo voice telecalling call center

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...