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Customer Service Representative @ Calibehr Business

Home > Customer Service (Domestic)

 Customer Service Representative

Job Description

    Urgent Requirement of Linguistic Languages only for (Kannada, Telugu, Gujarati, Oriya)

    Hiring for Banking Process - On Bank Payroll
    Role - Customer Service Representative
    Timings - Rotational Shifts & Week off
    Location - Belapur, Navi Mumbai
    Salary - up to 5 LPA depends upon experience & language.

    Primary Responsibilities:-
    Engage with customers to recover outstanding dues through phone calls and other communication channels.
    Negotiate payment plans and settlements while maintaining a professional demeanor.
    Update customer records and track collection progress.
    Work closely with the collections team to achieve recovery targets.

    Key Skills Required:-
    Proficiency in English and proficiency in any of the local languages i.e. Telegu, Odia, Kannada and Gujrati (as applicable)
    Strong negotiation and persuasion skills.
    Ability to handle pressure and meet targets.
    Excellent communication skills with a focus on customer engagement.
    Strong analytical and problem-solving skills.
    Ability to work in a fast-paced environment with a focus on customer satisfaction.

     

    HR Spoc - Mohita Singh (hidden_mobile)

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Calibehr Business
Location(s): Mumbai

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Keyskills:   kannada voice process language customer service gujarati telecalling telugu oriya communication skills

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Calibehr Business

CalibeHR is one of the leading HR services organization, providing end to end Human Capital Services delivering a gamut of HR Management Solutions across Pan India. Since its inception in 2006, CalibeHR has constantly thrived to provide excellent services to our clients, fulfilling their requirement...