CCTV Operator
- G4S
- 1 - 3 years
- Ghaziabad
- 2 months ago
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Job Description
- Monitor multiple live camera feeds in real-time from control rooms across various zones.
- Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.
- Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.
- Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.
- Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.
- Assist site teams during live incidents by guiding them using visual monitoring.
- Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.
- Cross-check identity and authorization of personnel or vehicles as per client SOPs.
- Flag tailgating, force entries, or violation of visitor movement policy.
- Ensure timely recording and safe storage of CCTV footage as per the site s retention policy.
- Retrieve historical footage upon request from the client or internal G4S supervisors.
- Maintain accurate logbooks of footage access and storage transfers.
- Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.
- Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.
- Report any malfunctioning cameras or broken connections immediately.
- Maintain daily control room logs, shift handover notes, and incident records.
- Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.
- Follow confidentiality protocols and restrict sharing of sensitive visual data.
- Education: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.
- Experience:
- 1 3 years of experience in CCTV operation/control room roles
- Experience in malls, tech parks, industrial plants, hospitals, or logistics hubs preferred
- 1 3 years of experience in CCTV operation/control room roles
- Age: 21 45 years
- Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.
- Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage)
- Alertness and high situational awareness
- Familiarity with analog/IP cameras, DVRs/NVRs, VMS platforms
- Calmness under pressure and strong incident judgment
- Team coordination and communication
- Ethical conduct, confidentiality, and integrity
- Ability to work in 12-hour rotational shifts (day/night)
Job Classification
Industry: Facility Management ServicesFunctional Area / Department: Security ServicesRole Category: Security Services - OtherRole: CCTV OperatorEmployement Type: Full timeContact Details:
Company: G4SLocation(s): Ghaziabad
Keyskills: dvr electronics access control system cctv system access system ip camera logistics cctv public address system vesda excel biometrics industrial technical support pa system access control surveillance fire alarm system electronic security servicing
G4S
Part of the global G4S security conglomerate, this Delhi-based entity has been operating since 1996. It provides business services such as facilities management, staffing for corporate and administrative roles, and security solutions. It reported revenue of around 31.4 crore in FY 2022 and functions...
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