Product Manager @ Incedo

• Collaborate with service provider customers to identify pain points in delivering services to end customers using A10 infrastructure solutions such as carrier-grade NAT (CGN), or carrier grade firewall (GI-FW) or application delivery controller (ADC).
• Through these collaborations focus on which predictive metrics can shape high-value outcomes in terms of prevented outages, or service degradation and architect the use cases and gather requirements for new features and enhancements.
• As an architect and product manager. The nature of the role requires collaboration with technical teams within the service provider.
• Clearly define user stories, acceptance criteria, and success metrics to guide development efforts.
• Create and manage product roadmap for both short-term and long-term outlook, prioritize features, enhancements, and initiatives based on customer feedback, market trends, and business priorities.
• Work closely with engineering teams to translate product requirements into actionable development plans and define epics and user stories with clear prioritization.
• Interact with the go-to-market (GTM) and customers to understand their needs, articulate the benefits of the A10 solution, provide high-level guidance on the solution's capabilities, and gather feedback and feature requests, as necessary.
• Partner with the product marketing team to develop go-to-market (GTM) plans, product collateral, and marketing campaigns for product launches. Support the GTM team with customer engagement.
• Gather feedback from our customers to continuously improve product offerings. Monitor customer satisfaction metrics and prioritize initiatives to address customer pain points.
• Define performance metrics to track the success of product offerings and feature sets. Analyze data and performance metrics to identify areas for optimization and improvement

Bonus Qualifications

• Demonstrated knowledge in ADC, CGN, Gi-Firewall, WAF or DDoS protection.
• Deep knowledge or experience in network capacity planning and application performance management.

Qualifications

• Work experience in a service provider in network operations or architecture and/or from a networking vendor that has innovated on a similar product.
• Minimum bachelor's degree in computer science, electrical engineering, or a related field
• 5+ years of product experience with a focus on networking, analytics, cloud or application delivery.
• Previous experience in network analytics, application performance management, and AI/ML driven products
• Analytical mindset with the ability to translate complex technical concepts into clear product requirements and strategies
• Effective communication skills both in written and oral form
• Skilled in and comfortable with presentations for both internal as well as external audience
• Experience in implementing technical solutions in an agile framework
• Ability to work with a global team and the hours this would entail.