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Account Health Support Specialist @ Amazon

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 Account Health Support Specialist

Job Description

  • Account Health Support Specialist acts as the primary interface between Amazon and our business partners
  • The Account Health Support Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform
  • The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
  • A Account Health Support Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases
  • Speak, write, and read fluently in French

Are enrolled in or have completed a Undergraduate degree
Speak, write, and read fluently in English Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Amazon
Location(s): Hyderabad

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Keyskills:   project management ms project business analysis robohelp user stories framemaker sql server sql excel requirement gathering tableau ms office outlook brd snagit uml visio scrum agile ms office word requirement analysis sdlc powerpoint jira

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Amazon

Amazon Development Centre India Pvt. Ltd. At Amazon, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving custo...