Vice President - Professional Services
- Zycus Infotech
- 18 - 25 years
- Mumbai
- 2 months ago
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Job Description
- Strategic Leadership: Define and execute the global professional services strategy for procurement and S2P transformation, aligned with business growth and customer success outcomes.
- Practice Development: Build and scale a world-class S2P-focused professional services team across geographies; establish delivery frameworks, best practices, and accelerators.
- Customer Value Realization: Partner with C-level executives to ensure seamless onboarding, implementation, and adoption of Source-to-Pay solutions, delivering tangible business impact.
- Delivery Excellence: Lead large-scale, complex S2P transformation programs with strong focus on governance, quality, and customer satisfaction.
- P&L Ownership: Own and manage the P&L for Professional Services, ensuring revenue growth, profitability, and efficient resource utilization.
- Innovation & Automation: Leverage AI, automation, and analytics to accelerate procurement solution delivery, optimize implementations, and create scalable service models.
- Business Growth: Partner with Sales, Product, and Customer Success to create differentiated S2P offerings, support pre-sales, and identify new revenue streams.
- Thought Leadership: Represent Zycus in global procurement forums, publish domain insights, and position our Professional Services as a strategic differentiator.
- 18-25+ years of experience in Professional Services / Consulting / SaaS delivery with strong expertise in Source-to-Pay, Procure-to-Pay, or Procurement transformation .
- Proven track record of leading large, global S2P programs and managing P&L for Professional Services businesses .
- Experience scaling global delivery organizations managing large, distributed, multi-disciplinary teams.
- Deep understanding of enterprise SaaS and procurement digital transformation , from implementation to business value realization.
- Expertise in creating repeatable service offerings, accelerators, and frameworks for procurement/S2P delivery.
- Strong commercial acumen with ability to drive growth and influence go-to-market strategy.
- Hands-on exposure to AI, automation, and analytics in modernizing procurement delivery models.
- Executive presence with proven ability to influence C-level stakeholders.
- Recognized thought leader in procurement/S2P, with active contributions to industry forums or client advisory roles.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Head - Customer SuccessEmployement Type: Full timeContact Details:
Company: Zycus InfotechLocation(s): Mumbai
Keyskills: Delivery excellence Automation Invoice processing Consulting Vice President Presales Product sales professional services Analytics Monitoring
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Zycus Infotech
Headquartered in Princeton, the U.S. in 1998, Zycus has grown every day to be established as an organization, which is now a leading global provider of complete Source-to-Pay suite of procurement performance solutions, with a comprehensive product portfolio for both strategic and operational aspects...
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