Director Employee Relations/Industrial Relations
- Zepto
- 8 - 13 years
- Bengaluru
- 2 months ago
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Job Description
Role & responsibilities
- Collaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policies
- Conflict resolution: Act as a primary point of contact for employees and managers, mediating conflicts and resolving grievances in a timely and effective manner.
- Investigations: Conduct thorough and objective investigations into employee complaints and disciplinary issues, ensuring fair and consistent processes.
- Legal compliance: Ensure compliance with all relevant labor laws, regulations, and company policies by staying updated on legal changes and providing guidance to management.
- Policy and procedure: Assist in developing, implementing, and communicating workplace policies, procedures, and programs related to employee conduct and relations.
- Risk mitigation: Proactively identify potential risks and develop strategies to prevent future employee relations issues and mitigate legal exposure.
- Training and development: Coach managers on performance management, conflict resolution, and other employee relations topics.
- Employee engagement: Implement initiatives such as surveys, feedback channels, and recognition programs to promote a positive and engaged workforce.
- Prevent any type of unionisation in the organisation and has ability to maintain confidentiality and handle sensitive situations with diplomacy and integrity.
Preferred candidate profile
- People with endless curiosity and hunger to learn
- Owners who will think of Zepto as their own venture
- Operators obsessed with customer experience
- Good knowledge of labour regulations
- Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Human ResourcesRole Category: Employee RelationsRole: Employee Relations - OtherEmployement Type: Full timeContact Details:
Company: ZeptoLocation(s): Bengaluru
Keyskills: Employee Relations Grievance Handling Labour Laws Industrial Relations Union Management Wage Negotiations IR ER Labour Relations
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