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Customer Support @ Tech Mahindra

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 Customer Support

Job Description

    Customer Support Executive International Voice Process

    Location: Malad West, Mumbai

    Job Type: Full-Time

    Working Days: 5 Days(2 Rotational Week Off)

    Shift: Rotational shifts

    Freshers are welcome

    Education: Graduate or Undergraduate (with relevant experience)

    Job Responsibilities: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time.

    Requirements: Excellent spoken English and communication skills.

    Ability to work night shifts and rotational hours.

    Benefits: Attractive salary with performance-based incentives.

    Paid training and career growth opportunities.

    Supportive work environment and team culture.

    Interested Candidates can share their CV on Call/WhatsApp on hidden_mobile or hidden_email

     

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Mumbai

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...