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Customer Support Associates (English &) @ Personal Network

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 Customer Support Associates (English &)

Job Description

    Greetings from Personal Network!

    Top MNC Hiring Domestic Customer Support (Voice Process)

    Position: Customer Support Associate Voice Process
    Process: Domestic Voice Customer Support
    Shift: Day Shift Only
    Location: Bangalore

    Kickstart your career with a reputed multinational company!
    We are looking for energetic and customer-focused individuals to join our Domestic Voice Process team. If you have a passion for helping people and strong communication skills, this is your chance to work in a dynamic MNC environment with great career growth opportunities.

    Key Responsibilities

    • Handle inbound and outbound calls from domestic customers

    • Resolve customer queries, complaints, and service-related issues efficiently

    • Provide accurate information about products and services

    • Ensure professional and polite communication on every call

    • Record and update customer details accurately in the system

    • Achieve performance targets such as call quality, first-call resolution, and CSAT scores

    Job Requirements

    • Experience: 0 TO 2 years in BPO / Customer Support / Voice Process

    • Excellent communication skills in English and Hindi 

    • Willingness to work in rotational day shifts

    • Basic computer knowledge and typing proficiency

    • Positive attitude and eagerness to learn

    Immediate Contact

    Nihal: 73hidden_mobile9
    Priya: 76hidden_mobile4
    Nithin: 98hidden_mobile5

    Join a leading MNC and start building your career in Customer Support today!

    Best Wishes,
    Team Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Associates (English &)

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   domestic bpo voice process bpo voice customer service customer support voice customer care call center

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...