Business Analyst
- Shiprocket
- 2 - 4 years
- Noida, Gurugram
- 2 months ago
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Job Description
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Role & responsibilities
As a Logistics Data Analyst, you will turn complex logistics and operational data into actionable insights that drive measurable operational improvements. You will work closely with operations and process improvement teams to develop, maintain, and automate reporting that supports decision-making at all levels of the organization.
Your work will focus on developing dashboards and reports that track key logistics KPIs and organizational insights, while investigating performance variances through root cause analysis, identify trends, and recommend process changes that improve efficiency, reduce waste and optimize resources.
The ideal Logistics Data Analyst will dive deep into data to understand and proactively propose ideas to improve Logistics Metrics and Performance at the Data Center.
You will also contribute to continuous improvement initiatives by identifying bottlenecks through root cause analysis, recommending process changes, and supporting the rollout of new workflows. Your blend of operational insight and analytical skills will directly improve efficiency, reduce waste and strengthen performance across the logistics function.
- On-going generation and creation of reporting.
- Analysing data to outline any reasons for under/over performance and take actions to improve performance.
- Support the delivery of productivity targets for all KPI's
- Ensure accurate recording and reporting of metrics.
- Performing updates and acting as an SME on workflow tools.
- Work closely with leadership to identify hot spots and take appropriate actions to minimize any impacts.
- Communicate and interact effectively with operations and support functions to provide internal customers with information/data needs in a timely manner.
- Evaluate and implement opportunities for improving workflow processes and automation of processes. (Using Excel VBA or in any other tool)
Preferred candidate profile
- 3+ years experience in logistics, supply chain, or operations data analysis
Proficiency in SQL for data extraction and querying
Experience with BI/reporting tools (e.g., Power BI, Tableau, Looker, QuickSight, META) or advanced Excel skills (pivot tables, complex formulas, data visualization) - Familiarity with data center logistics operations (warehouse, inventory management)
Understanding of logistics KPIs and performance metrics
Proven ability to convert analytical findings into operational improvements and measurable efficiencies
Experience performing root cause analysis and making actionable recommendations
Lean Six Sigma certification or equivalent process improvement training
Job Classification
Industry: Courier / Logistics (Logistics Tech)Functional Area / Department: Procurement & Supply ChainRole Category: SCM & LogisticsRole: SCM & Logistics - OtherEmployement Type: Full timeContact Details:
Company: ShiprocketLocation(s): Noida, Gurugram
Keyskills: Power Bi Advanced Excel SQL Business Intelligence Business Analytics Data Visualization Tableau Dashboards Business Analysis
Shiprocket
To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.
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