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Regional Head- North @ Shiprocket

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 Regional Head- North

Job Description

Strategic Leadership & Operations Management

  • Lead and manage end-to-end supply chain warehouse operations, including warehousing, inventory,

logistics, and last-mile delivery, to deliver an unparalleled customer experience . Develop and implement best-in-class processes, systems, and standards for warehouse productivity,

inventory accuracy, and fulfilment efficiency .

  • Automate and streamline operational workflows to drive scalability and cost efficiency.

Regional Sales Account Management

  • Own and grow key regional sales accounts, ensuring service levels, profitability, and customer

retention targets are met or exceeded .

  • Collaborate with sales and business development teams to identify and capitalize on upselling, cross

selling, and renewal opportunities within existing accounts .

  • Monitor and report on account health, customer satisfaction, and churn rates, implementing

corrective actions as needed.


Warehousing & Fulfilment Excellence

  • Oversee all aspects of warehouse management, including resource allocation, process improvements,

and compliance with quality and safety standards .

  • Ensure 100% stock accuracy, minimize shrinkage, and maintain optimal inventory turnover and

carrying costs .


Financial & Performance Management

  • Manage the P&L for regional operations, ensuring cost control, margin improvement and budget

compliance

  • Track, analyse, and report on key operational, sales, and warehouse KPIs to drive continuous

improvement .

  • Prepare and oversee budgets, forecasts, and capital expenditures.

Interested folks can share their CV at sh*********v@sh*******t.com

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Head - Operations
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Noida, Gurugram

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Keyskills:   Operations Sales KAM

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Shiprocket

To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.

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