International Customer Support Trainee || Fresher Hiring
- R Systems
- 0 - 1 years
- Noida, Gurugram
- 4 months ago
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Job Description
Great opportunity for Freshers to kick start their career.
Role: Customer Service Trainee
Location: Greater Noida (On-site)
Shift: Night Shift (US Hours)
Employment Type: Full-Time
Job Summary:
We are seeking a dynamic Customer Service Representative. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer support in a fast-paced international voice process environment.
Key Responsibilities:
- Assist in day-to-day operations and project tasks.
- Learn and apply industry-specific skills under supervision.
- Participate in training programs, workshops, and team meetings.
- Work on assigned projects and ensure timely completion.
- Maintain accurate records and reports as per company standards.
- Adhere to company policies, procedures, and safety regulations.
- Communicate effectively with customers to resolve queries and provide accurate information.
- Maintain a high level of professionalism and empathy while interacting with customers.
Mandatory Skills:
- Proficiency in English (verbal and written).
- Strong customer service and interpersonal skills.
- Ability to work in night shifts and from the office.
Preferred Qualifications:
- Familiarity with customer service processes.
- Ability to multitask and manage time effectively.
- Must be a recent Graduate/Post-Graduate (2024/2025)
Benefits :
- 5 Days Working.
- Fixed Sat & Sun week-off.
- Both side Cab Facility.
- PF & Health Insurance.
- Performance Bonus.
- Professional development and training opportunities.
- Collaborative and supportive work environment.
Note: Immediate joiners preferred.
*Interested Candidates can reach-out to below mentioned details :
Contact Person : Lalit Bisht
Contact Number : 8375974***
Email ID : la********t@rs*****s.com
Office Address : R Systems International Limited, SEZ UNITs, 1st to 4th Floor, Tower-1, IT/ITES SEZ of Artha Infratech Pvt. Ltd, Sector-Techzone-IV, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh, 201306
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: InternshipContact Details:
Company: R SystemsLocation(s): Noida, Gurugram
Keyskills: Communication Skills Fresher Hiring BPO Customer Support Customer Service Customer Care International Voice Process
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