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Jewellery Consultant @ Caratlane

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 Jewellery Consultant

Job Description


Key Responsibilities:

  • Greet and assist customers, understand their needs, and offer detailed information on jewelry products and care.
  • Promote and influence sales to meet monthly and seasonal targets.
  • Maintain high standards of visual merchandising and store presentation.
  • Handle customer queries, complaints, and follow-ups to ensure customer satisfaction and retention.
  • Manage inventory, coordinate with departments, and operate POS, ERP, and other retail systems.
  • Ensure the store environment is clean, safe, and welcoming.
  • Complete payment transactions and merchandise preparation for delivery.

Skills and Qualifications:

  • Excellent verbal communication in English and regional language.
  • Basic computer and email proficiency.
  • Knowledge of front-end retail operations and selling.
  • Passion for sales, interpersonal and influencing skills, with the ability to work under pressure.
  • Strong team player with a warm, empathetic, organized, and well-groomed personality.
  • Willingness to learn, take ownership, and work flexible hours including weekends.

This role requires delivering a superior customer experience while driving sales growth and supporting store operations.

Preferred candidate profile

Job Classification

Industry: Gems & Jewellery
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Retail Sales
Employement Type: Full time

Contact Details:

Company: Caratlane
Location(s): Bengaluru

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Keyskills:   Communication Skills Customer Service A successful Jewelry Consultant possesses strong customer service and communication skills Computer Skills Customer Handling with proficiency in English and regional languages. Sales Executive Activities

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₹ 1.25-3 Lacs P.A

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Caratlane

CaratLane was founded in 2008 to address a common dilemma among women. The lack of jewelry that combined exquisite design with everyday wearability. Bridging the gap between special-occasion designs and dynamic lifestyles, CaratLane made diamond jewellery accessible, affordable, and effortlessly ti...