International Voice Process @ Alorica

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International Voice Process

Alorica
0 - 1 years
Bengaluru
3 months ago
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Job Description

Dear Aspirants,

Alorica has openings for international voice process!!

Job Description Customer Experience Agent (Voice)

Position Responsibilities:

Answering customer inquiries
Resolving customer issues and complaints
Providing information about products and services
Taking orders and processing payments
Managing customer accounts
Handling returns and exchanges
Escalating issues to appropriate departments

Key Skills Required:

Good English communication skills
Understanding written sentences and paragraphs in work related documents
Using logic and reasoning to identify solutions, conclusions or approaches to problems

Education: Minimum: 10 + 2 years of formal education

Experience: Min 6 months to 1 year experience in international voice process

Interested candidates can apply for the job and if any queries reach out to below contact number:

Arundhathi: 8951268***

Regards,

Pooja H M

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Alorica
Location(s): Bengaluru

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Keyskills: Us Voice Process International BPO International Calling

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Alorica

Alorica: Weâ€™re a customer experience company that does one thingâ€”we make lives betterâ€¦one interaction at a timeâ€”for our clients, customers, colleagues and communities.

International Voice Process @ Alorica

Home > Customer Success, Service & Operations - Other