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Senior Officer Branch Operations Manager Consumer Banking Group @ DBS Bank

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 Senior Officer Branch Operations Manager Consumer Banking Group

Job Description

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a ket leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just for you.
  • Manage & control all operational functions of the branch with zero errors.
  • Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer isfaction.
  • Ensure timely receipt and submission of regulatory and other reports by the Branch.
  • Participate in process improvement exercises within branch/cluster.
  • Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
  • Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
  • Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.
Requirements
  • Minimum 4 to 6 years experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.
  • The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.
  • Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this.
  • Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.
  • Leadership & management skills.
  • Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.
  • Analytical skills.
  • .

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: DBS Bank
Location(s): Thanjavur

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Keyskills:   Analytical skills Branch banking operations Branch Head Software packages Branch banking Process improvement consumer banking banking products Operations Cost reduction initiatives

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DBS Bank

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