Employee Relations Executive @ Accenture

Home > Customer Success, Service & Operations - Other

Employee Relations Executive

Accenture
0 years
Mumbai
22 days ago
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Job Description

Role & responsibilities

Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.

100% Work from Office

Only Night Shifts | Shift Hours: 9.5Hrs

HR-Akash

Mob-8917654***

Ma************a@jo**********s.co

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

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Company: Accenture
Location(s): Mumbai

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Keyskills: Employee Relations Employee Engagement

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₹ 2.5-3 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Accenture

Join a leading multinational company committed to excellence and innovation. We are looking for dynamic professionals to deliver world-class support. Be part of a diverse, inclusive workplace that values growth. Take your career global—apply now!

Employee Relations Executive @ Accenture

Home > Customer Success, Service & Operations - Other