Customer Service Representative @ Kotak Mahindra Bank

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Customer Service Representative

Kotak Mahindra Bank
0 - 1 years
Mumbai
3 months ago
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Job Description

Role & responsibilities

Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
Following up on cases and get it closed within defined TAT
Liaise with Department in resolving the cases.

Preferred candidate profile

Has customer centricity (Keeps the Customer First) in all perspective
Has good communication skills (written and verbal)
Knowledge of any of the following language is Mandatory -Kannada/Telugu/Gujrati/Bengali

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Mumbai

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Keyskills: fresher Communication Skills Customer Support Written Communication Verbal Communication

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₹ 1.75-2.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Kotak Mahindra Bank

Kotak Mahindra Bank Ltd.

Customer Service Representative @ Kotak Mahindra Bank

Home > Customer Success, Service & Operations - Other