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Chief Manager-Training and Quality (General Insurance -Sales) @ ICICI Lombard

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 Chief Manager-Training and Quality (General Insurance -Sales)

Job Description

Role & responsibilities


  • High on energy, innovative thinking, passionate and can-do attitude.
  • Firm believer of fostering relationships at all levels to achieve business objectives.
  • Monitor and evaluate training programs effectiveness, success and report on them.
  • Provide opportunities for ongoing development.
  • Maintain a keen understanding of training trends, developments and best practices
  • Good in MS office tools namely Power point, Excel, Word, Content and Script Development
  • Identify and assess future and current training needs of the Employees, End-to-end process, skill & knowledge.
  • Draw an overall training and development plan that addresses the needs and expectations of the Sales force.
  • Conduct effective induction, orientation and training sessions. New Hire Training, Certification and OJT.
  • Monitor and evaluate training programs effectiveness, success and report on them.
  • Provide opportunities for ongoing development.
  • Maintain a keen understanding of training trends, developments and best practices.

Location- Vashi

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: ICICI Lombard
Location(s): Mumbai

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Keyskills:   Quality Audit Insurance Training Contact Center Management Sales Training Team Handling Call Audit Product Training Retail Training Quality Control

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₹ 10-15 Lacs P.A

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ICICI Lombard

ICICI Lombard General Insurance Company Limited   ICICI Lombard General Insurance Company Ltd is India's leading private sector general insurance company. We are a 74:26 joint venture between ICICI Bank Limited and Lombard Canada Inc. As a part of ICICI Group, we are well known for our innova...