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Customer Support Executive @ IGT Solutions

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 Customer Support Executive

Job Description

Process Role ::

Customer Service Associate - Domestic Process in Travel Domain


Job Role::

1. Handle inbound customer inquiries via multiple channels (voice) related to flights booking, cancellation and refunds

2. Maintain a high standard of service quality, adhering to customer service guidelines.

3. Communicate effectively with customers, ensuring a positive and helpful interaction.

Requirements:

HSC/Graduate

Fresher/ Experienced


Salary: 16.5 k/month

Extra Benefits ::

Incentives (Based on performance)

Over Time (Based on business requirement)


Shift Time & Week Off::

6 Days working, 24*7 Rotational Shifts (Including Night Shifts).

1 Rotational Week Off.


Communications:

English Communication Skills- Verbal and Written.


Transport Facility::

Pick-up or Drop facility available in odd hours


No Leaves apart from week-offs would be available for next 6 months or

upcoming 180 days.


Share your resume via WhatsApp or email.

Contact Person Details::

HR Sonam Singh

E-mail ID: so*********1@ig*********s.com

Phone Number: 9953150***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   Blended Process Inbound Process International BPO BPO Handling Customer Queries Customer Service International Call Center Solving Queries Customer Satisfaction Query Resolution Customer Support Customer Care International Process Customer Handling

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₹ 50,000-2 Lacs P.A

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .