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Global Customer Care Specialist(Voice) @ Trigent Software

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Trigent Software  Global Customer Care Specialist(Voice)

Job Description

Greetings from Trigent Software!!


Candidate with excellent communication skills are higly preferred.


Role: Global Customer Support(Voice)

Mode of Work: Work from Office

Experience : Min 0.6 Years to 6 Years

Location: Bengaluru

Working Days: 5 days

Shift: Rotational ( Including Night Shifts )

Qualification: PUC (10+2) / Any Graduate / Any PG

Salary : 3.5LPA to 7.2 LPA

Cab: Pick and Drop will be provided

Notice : Immediate


Roles & Responsibilities:


You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

You will also be responsible for closing the fault and complaints within SLA's.

Support inbound sales through upselling or cross selling of products or services.

Ability to handle disputes

Ability to manage multiple stakeholders

Ability to meet deadlines

Ability to work well in a team

Adaptable and flexible

Afternoon Shift - 12:30 - 02:30 IST (Hoop) Work from Office


**looking only for immediate joiners**


For More Details Contact HR Sujath Ali @7680048*** {call or WhatsApp} or email your resume to su*****a@tr****t.com


Regards

HR Sujath Ali

Trigent Software

7680048***

su*****a@tr****t.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Trigent Software
Location(s): Bengaluru

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Keyskills:   Inbound Voice Process International Voice Us Voice Process International Voice Process International BPO International Call Center

 Fraud Alert to job seekers!

₹ .5-7.5 Lacs P.A

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Trigent Software

About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, a...