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Customer Care Executive @ Teleperformance (TP)

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 Customer Care Executive

Job Description

We are hiring for International voice process.


Please find the JD below:


CTC: upto 4.5LPA

Qualification: Under-grad/Graduate/Post graduate

Experience : 1-6yrs( 1yr exp in International voice process mandatory)

Notice period : Immediate

Work location: Gachibowli

Working days: 5

Cab facility: Pick & drop provided


Roles & Responsibilities:

  • Handle Inbound Calls from customers to resolve queries / issues, provide information about clients products and services.
  • Engaging in active listening with customer, confirming, or clarifying information and diffusing angry customers, as needed.
  • Respond to customer enquiries promptly and professionally with Empathy & Customer Service Attitude.

Contact Person: Timila(HR)

Contact number:7981038***


Interested candidates can directly share your resume along with below details to na***************a@te****************s.com or reach me at 7981038***.


Name:

Email id:

Total work exp:

Notice period:

Thanks & Regards,

Timila Narapareddy

Sr. HR Executive- Talent Acquisition

Teleperformance | M +91 7981038*** | Hyderabad, Telangana,

na***************a@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills:   bpo Inbound Process customer service Good Comm Skills Technical Voice Process Voice Process customer support International BPO International Voice Process customer care executive

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₹ 1-4.5 Lacs P.A

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Teleperformance (TP)

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED