Customer Support Executive @ IGT Solutions

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Customer Support Executive

IGT Solutions
0 - 1 years
Noida, Gurugram
2 months ago
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Job Description

Job Description:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives for a Domestic Voice Process. The ideal candidate should have excellent communication skills in Hindi/English, a positive attitude, and the ability to handle customer queries efficiently.

Key Responsibilities:

Handle inbound/outbound customer calls and resolve queries professionally.
Provide accurate information to customers regarding products/services.
Maintain call and case logs as per process requirements.
Ensure customer satisfaction by providing timely and effective support.
Escalate unresolved issues to the concerned departments.

Required Skills & Qualifications:

Minimum 12th pass / Graduate (any stream).
Freshers and experienced candidates both can apply.
Good communication skills in Hindi; basic English preferred.
Ability to work in rotational shifts.
Basic computer knowledge.

Salary & Benefits:

Competitive salary + incentives.
PF, ESIC & other company benefits.
Growth opportunities within the organization.
Training provided.

How to Apply:

Interested candidates can share their CV or contact [Sadhika- 7300653***] for interview details.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills: Bpo Customer Service Domestic Voice Process International Voice Process Inbound Process Inbound Voice Process Customer Support Voice Process Voice Support

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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IGT Solutions

Artech works with over 100 Fortune 500 clients across the USA, Canada, India, the Philippines, and Singapore.\n\nOur Brand Philosophy:\n\nWe believe intelligence is a combination of technology and human ability translated into intelligent solutions. Today, organizations need a workforce that can pro...

Customer Support Executive @ IGT Solutions

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