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Hiring For International Voice Process - Only Immediate Joiners @ IntouchCX

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 Hiring For International Voice Process - Only Immediate Joiners

Job Description

Job Description


We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves managing inbound and outbound customer calls, addressing queries, resolving issues, and ensuring an excellent customer experience.


Key Responsibilities


  • Handle international customer calls in a professional and efficient manner.
  • Provide accurate information and ensure timely resolution of customer queries.
  • Maintain detailed call logs and update CRM systems regularly.
  • Meet performance KPIs such as AHT, CSAT, and other service metrics.
  • Collaborate with team members to enhance overall service delivery.

Required Skills & Qualifications


  • Excellent spoken English communication skills.
  • Strong customer handling and problem-solving abilities.
  • Willingness to work in rotational shifts, including night shifts.
  • Basic computer proficiency.
  • Minimum 6 months of experience in an International BPO/Call Center (Voice Process) preferred.

Perks & Benefits


  • Attractive salary package with performance-based incentives.
  • Two-way cab/transport facility provided.

Interested Candidates?


Share your updated resume at: aa*************r@in******x.com

Can contact the mentioned Number: 8247252***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International BPO Blended Process Communication Skills Sales Process International Call Center Bpo Voice Semi Voice International Voice Us Voice Process International Voice Process International Calling

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₹ 2.25-4 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.