International Voice Process @ Teleperformance (TP)

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International Voice Process

Teleperformance (TP)
1 - 2 years
Hyderabad
3 months ago
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Job Description

Key Responsibilities

Handle Inbound Calls from customers to resolve queries / issues, provide information about clients products and services.
Engaging in active listening with customer, confirming, or clarifying information and diffusing angry customers, as needed.
Respond to customer enquiries promptly and professionally with Empathy & Customer Service Attitude.
Identify customer needs and recommend suitable products or services.
UpSell/Cross Sell relevant products during all available opportunity while speaking to customers.

Qualification: Graduate from any recognised university

Experience: Min 1 Year Experience in any Customer Service Role

Language Proficiency: Good Communication Skills (Verbal & Written) in English

Interested Candidate Can share the resume

Ve*********i@te****************s.com

Contact No - 7993975***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills: Voice Process International Voice International Process International BPO

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₹ .5-4.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance (TP)

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED

International Voice Process @ Teleperformance (TP)

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