Territory Manager @ Airtel

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Territory Manager

Airtel
2 - 7 years
Hyderabad
3 months ago
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Job Description

Role Purpose:
Responsible for customer installation, fault repair, and service delivery within the assigned territory while meeting SLAs and improving process efficiency.

Key Responsibilities

Handle installation & fault repair requests within timelines.
Reduce repeat/reopen cases and meet KPI targets.
Coordinate with LCOs and internal teams for faster resolutions.
Monitor field associate performance and prepare reports.
Ensure compliance with quality, safety, and regulatory standards.
Identify process improvement opportunities.

Requirements

Graduate/Postgraduate (preferably B.Tech)
3+ years of experience in network/service operations

Skills

Product & geographical knowledge
Analytical skills
Customer focus
Collaboration & execution excellence
Ownership mindset

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Telecom
Role: Telecom - Other
Employement Type: Full time

Contact Details:

Company: Airtel
Location(s): Hyderabad

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₹ 2-6 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Airtel

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...

Territory Manager @ Airtel

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