Director - Global Technical Services (Scale Delivery)
- Palo Alto Networks
- 5 - 10 years
- Bengaluru
- 30 days ago
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Job Description
Your Career
As the Technical Services Director (Global Scale Team), you are the leader for a global technical team of Professional Services Consultants that provides expertise and guidance in customers network security and zero trust post-sales journey. The Global Scale Team is responsible for the delivery and deployment of Palo Alto Networks solutions to customers globally, ensuring their success and establish Palo Alto Networks as a customers cybersecurity partner of choice.
Your Impact
- Lead a team of gifted consultants that deliver the majority of a customers first services experience from Palo Alto Networks.
- Lead the largest team of consultants within Palo Alto Networks that are globally dispersed.
- Be responsible for the largest contribution margins per project delivered by your team.
- Enable top-talent to significantly enhance their career within Palo Alto Networks through supporting them to take on new challenging roles in other adjacent departments / functions within Palo Alto Networks.
- Shape the delivery methodology for well defined services to drive maximum value for Palo Alto Networks customers.
- Be part of the Technical services leadership team to collaboratively define and execute delivery strategy and then execute tactically to deliver upon these the associated strategic objectives
- Partner with stakeholders such as in-region teams, PMO, RMO, Services sales etc to drive organisational goals for Revenue, Margin, Efficiency and Automation
Your Experience
- Have a deep understanding of leading large (100+) , outsourced, teams of Professional Services consultants, on a global basis, with a minimum of 5 years of experience in a global setting.
- Demonstrable experience in building high performing teams where team members feel appreciated and have their talents fully utilised and explored
- Be highly data driven to allow new initiatives and changes to be underpinned on facts and enable a very high degree of staff commitment and support from staff to execute these successfully.
- Must be comfortable to challenge the status quo in a respectful manner to drive to positive disruption.
- Bring a high level of energy and enthusiasm in leading the team and be willing to get with the team to build a deep level of grass roots understanding of the consultants tasks and challenges
- 8+ years of experience in leading teams of technical consultants in either a delivery or pre-sales setting where experience with both is preferable.
- Excellent stakeholder management skills where staying true to the mission of PAN is paramount to the objectives of you and your team.
- Experience in leading culturally diverse teams and in particular have experience with leading teams in India on a remote basis.
- Excellent vendor management and relationship building skills
- Solid financial acumen and experience in running a 10M+ P&L
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Strategic & Top ManagementRole Category: Top ManagementRole: CTOEmployement Type: Full timeContact Details:
Company: Palo Alto NetworksLocation(s): Bengaluru+ View Contact
Keyskills: cybersecurity vendor management automation network security stakeholder management rmo leadership post sales sales
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