Retail Media Operations | Amazon Dsp, Ttd | Billing
- Ugam
- 7 - 12 years
- Bengaluru
- 1 month ago
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Job Description
Manager - Retail Media (Open)
Role Summary reporting into the Finance & Ad Ops Operations Director - will execute and manage financial and ad operations workflows across all accounts in the Retail Media department, with an initial focus on the top three highest-spending clients. This role supports campaign setup, actualization, reconciliation, and tagging across Search/PLA, DSP self-service, managed service display/video, and onsite campaigns. The Senior Manager will work closely with media teams, analytics, Media Tech, and Finance Reconciliation to ensure compliance with operational standards and support junior team members in executing tasks accurately and efficiently.
Key Responsibilities
Strategic Financial Workflow Governance
- Complete or guide Prisma setup and fee line inputs for complex campaigns.
- Help media buyers ensure planned Prisma/Media Ocean campaigns and Insertion Orders are aligned to client-approved budgets and supported by MAFs before launch.
- Facilitate monthly actualization workflows and coordinate with Finance Reconciliation and media team buyers to ensure timely completion.
- Managing IPS queues and invoice ingestion, ensuring vendor invoices are matched to buys and cleared within SLA windows
- Investigate and document invoice discrepancies; escalate issues as needed.
- Flag and report when invoices exceed planned or budgeted amounts.
Ad Ops & Platform Compliance
- Complete or guide Prisma inputs for display campaigns requiring tagging.
- For relevant display/video campaigns, coordinate with media tech to ensure correct trafficking and tag delivery.
- Training Associates and Managers on billing protocols, maintaining QA standards, and ensuring documentation is up-to-date
- Support audit documentation and QA processes for Search/PLA, Amazon DSP, and TTD DSP for meeting standards and following pacing protocols.
- Work with tech partners like Pacvue and Skai and other vendors to augment our automation workstreams to support standards adherence.
Workflow & Documentation
- Guide media team Associates and Senior Associates in automated data pulls for pacing workflows and flowcharting through systems like Guideline Planner.
- Support the development and maintenance of RACI plans per account for finance and ad operations support.
- Collaborate with media and analytics teams to ensure efficient data workflows.
Collaboration & Enablement
- Support onboarding and training of junior staff on financial and ad ops processes.
- Contribute to workflow innovation and process improvement initiatives.
- Coordinate regularly with Retail Media client team leads and Strategy & Operations leadership.
Key Traits
- Detail-oriented and process-driven.
- Strong communicator and collaborator.
- Skilled in platform execution and documentation.
- Proactive problem solver with a focus on team enablement.
Questions
- Can you describe your experience managing campaign financials, Prisma/Media Ocean setups, and actualization workflows?
- Give an example of when you identified and resolved invoice discrepancies or SLA delays.
- How do you ensure operational compliance across different media types, including DSP and display/video campaigns?
- Which tools/platforms have you used for ad ops and financial reporting (e.g., Prisma, Mediaocean, Guideline Planner, Pacvue, Skai)?
- Tell me about a process improvement you implemented to increase efficiency or reduce errors in ad ops or finance workflows.
Job Classification
Industry: Advertising & Marketing (Digital Marketing)Functional Area / Department: Marketing & CommunicationRole Category: Advertising & CreativeRole: Media BuyingEmployement Type: Full timeContact Details:
Company: UgamLocation(s): Bengaluru
Keyskills: retail media billing reconciliation media ocean prisma
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