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RPA Support Engineer - Pune @ Acronotics

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 RPA Support Engineer - Pune

Job Description

We are hiring an RPA Support Engineer with strong hands-on experience in UiPath, UiPath Orchestrator, Automation Anywhere, and day-to-day support operations in production environments.

The candidate must have worked in Support roles (L1/L2/L3) involving monitoring, issue resolution, job failures, and change management activities.


Key Responsibilities


  • RPA bot monitoring & support (UiPath )
  • Manage UiPath Orchestrator / Control Room operations
  • Handle incidents, failures, and SLA-based support tickets
  • Troubleshoot bot failures and re-run jobs
  • Perform deployment validation and schedules
  • Manage change requests and access requests
  • Create & maintain support documentation
  • Coordinate with business users & RPA dev teams
  • Root cause analysis and continuous improvement

Mandatory Skills

  • RPA Support Experience (NOT just development)
  • UiPath
  • UiPath Orchestrator
  • Automation Anywhere
  • Jira (incident & change management)
  • Change request handling
  • Production support & ticketing

Good to Have

  • SQL / Python basics
  • ITIL exposure
  • RPA deployment lifecycle knowledge
  • Monitoring tools

Who Should Apply

Candidates with strong RPA support background
Hands-on UiPath Orchestrator and AA support
Currently staying in Pune
Immediate or short notice joiners

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Acronotics
Location(s): Pune

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Keyskills:   Change Management Jira / Confluence Workflow Automation Orchestrator Uipath

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Acronotics

Why Join Us Every decade or so, a defining technology comes along that changes the productivity curve and becomes the core driver of business transformation. RPA & AI are the game changing technologies of our times. Companies around the globe are actively looking to embrace these technologies ...