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Queue Manager @ Varite

Home > Enterprise & B2B Sales

 Queue Manager

Job Description

Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. Qualifications :
  • 2yrs of Experience in Tech Support Projects.
  • Ability to manage and optimize the flow of cases between teams and regions for maximum efficiency.
  • Skill in monitoring support dashboards and key performance indicators to identify cases requiring attention or intervention.
  • Proven ability to effectively reassign cases and coordinate workload distribution, especially for team absences.
  • Ability to manage and prioritize a high volume of cases and ensure timely and appropriate routing.
  • Ability to quickly identify bottlenecks or issues in case flow and make effective decisions for resolution.
  • Clear and concise communication skills for coordinating with different teams and regions.

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Varite
Location(s): Chennai

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Keyskills:   Diagnostics Staffing IT consulting Management Digital marketing Information technology Monitoring Financial services Technical support

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Varite

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