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Queue Manager @ Varite

Home > Enterprise & B2B Sales

 Queue Manager

Job Description

Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. Qualifications :
  • 2yrs of Experience in Tech Support Projects.
  • Ability to manage and optimize the flow of cases between teams and regions for maximum efficiency.
  • Skill in monitoring support dashboards and key performance indicators to identify cases requiring attention or intervention.
  • Proven ability to effectively reassign cases and coordinate workload distribution, especially for team absences.
  • Ability to manage and prioritize a high volume of cases and ensure timely and appropriate routing.
  • Ability to quickly identify bottlenecks or issues in case flow and make effective decisions for resolution.
  • Clear and concise communication skills for coordinating with different teams and regions.

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Varite
Location(s): Chennai

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Keyskills:   Diagnostics Staffing IT consulting Management Digital marketing Information technology Monitoring Financial services Technical support

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Varite

VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ...