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Teal Lead/AR Caller @ Cognizant

Home > Voice / Blended

Cognizant  Teal Lead/AR Caller

Job Description

Roles and Responsibilities

  • Manage a team of revenue cycle management professionals to achieve targets and goals.
  • Handle AR calls, denials, and other customer queries related to US healthcare billing.
  • Develop strategies for effective denial management and reduce write-offs.
  • Collaborate with internal teams to resolve issues and improve overall process efficiency.
  • Ensure compliance with industry regulations and company policies.

Desired Candidate Profile

  • 8-13 years of experience in AR calling, denial management, or similar roles in the US healthcare BPO/RCM sector.
  • Strong understanding of US healthcare billing processes and regulations (e.g., HIPAA).
  • Excellent communication skills for handling complex customer interactions over phone or email.
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines.

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Reach me out@


Sonali Chattopadhyay I Associate People Success Orcapod Consulting Services Pvt Ltd. Email I so*****************y@or****d.work www.orcapodservices.com 9548431***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Team Handling Revenue Cycle Management AR Calling US Healthcare Denial Management Team Leading

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