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Teal Lead/AR Caller @ Cognizant

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 Teal Lead/AR Caller

Job Description

Roles and Responsibilities

  • Manage a team of revenue cycle management professionals to achieve targets and goals.
  • Handle AR calls, denials, and other customer queries related to US healthcare billing.
  • Develop strategies for effective denial management and reduce write-offs.
  • Collaborate with internal teams to resolve issues and improve overall process efficiency.
  • Ensure compliance with industry regulations and company policies.

Desired Candidate Profile

  • 8-13 years of experience in AR calling, denial management, or similar roles in the US healthcare BPO/RCM sector.
  • Strong understanding of US healthcare billing processes and regulations (e.g., HIPAA).
  • Excellent communication skills for handling complex customer interactions over phone or email.
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines.

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Reach me out@


Sonali Chattopadhyay I Associate People Success Orcapod Consulting Services Pvt Ltd. Email I so*****************y@or****d.work www.orcapodservices.com 9548431***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Team Handling Revenue Cycle Management AR Calling US Healthcare Denial Management Team Leading

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Cognizant

Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have acce...