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Customer Service Executive @ Veerwal Getwork

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 Customer Service Executive

Job Description

    Job Description: Customer Service Executive Vehicle Finance

    Title: Customer Service Executive
    Level: Executive
    Department: Sales
    Section: Vehicle Finance
    Reports to: Sales Manager
    Location: On-field role

    Key Performance Indicators (KPIs)

    Vehicle Loan Units Disbursed

    First EMI Resolution

    RC Collection Timeliness

    Eligibility Criteria

    * Education: Any Graduate
    * Age: Maximum 35 years
    * Experience: 6 months to 2 years, must have experience in Vehicle Loans or Vehicle Sales
    * Driving License: Must have a valid Driving License or Learning License
    * CIBIL Score: Minimum 650
    * Two wheeler: Mandatory
    * Comfortable with field work

    Skills and Competencies
    Functional Skills

    * Strong communication and negotiation
    * Understanding of vehicle finance and RTO processes
    * Market and industry knowledge
    * Basic analytical abilities
    * Product knowledge in auto loans

    Behavioral Competencies

    * Customer centricity
    * Execution excellence
    * Learning mindset
    * Ownership and responsibility

    Hiring Parameters

    * Must be comfortable with market visits and on field interactions
    * Should have good knowledge of RTO processes
    * Ability to manage dealer and customer relationships effectively
    * Learner mindset and willingness to grow in sales function
    * Valid bike and license mandatory

    Here is the link for the interview session-https://rise.getwork.ai/live-jobs/433 utm_source=liveroomdetailpage&utm_medium=shine&utm_campaign=shinei&utm_term=433&utm_content=banner

Employement Category:

Employement Type: Full time
Industry: NBFC ( Non Banking Financial Services )
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: Veerwal Getwork
Location(s): Allahabad,

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Keyskills:   auto loans vehicle loans customer service lead generation client relationship management

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₹ 0 to 2 Yr

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Hiring for the profile of sales officer for a leading bank