Immediate Opening For Support Analyst With Kiya.ai (cmmi )

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Immediate Opening For Support Analyst With Kiya.ai (cmmi )

Kiya.ai
2 - 5 years
Mumbai
4 months ago
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Job Description

Technical & Behavioral Competencies

Technical Competencies

Basic knowledge of Linux, Windows, SQL is mandatory
Familiarity with tools like Service Now, Confluence, Autosys etc.
Knowledge on any of the monitoring tools like Dynatrace, Geneos is required.
Knowledge of ITIL concepts and principles are mandatory.
Basic understanding of Network & storage concepts.
Ability to monitor Infra/Application alerts & escalate it timely.

Behavioral Competencies

Enthusiastic to work in challenging environment.
Ability to diagnose and troubleshoot basic technical issues
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Dynamic approach to cater to different situations and applications based on business chains.

Ankita Bhagat
Talent Acquisition Human Resources, Kiya.ai
Email ID: an**********t@ki*a.ai

Mobile Number : 7738314***

www.kiya.ai

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Kiya.ai
Location(s): Mumbai

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Keyskills: Linux Application Support Geneos Servicenow Dynatrace windows ITIL SQL

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₹ 5-9 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Kiya.ai

About us Website: http://www.kiya.ai Kiya.ai (Infrasoft Tech) is a leading #FinTech Digital Solutions provider for the Banking and Financial sector. &nbs...

Immediate Opening For Support Analyst With Kiya.ai (cmmi )

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