User Assistance Developer (Technical Writer)
- SAP Servers Tech
- 3 - 8 years
- Bengaluru
- 2 months ago
- Email to a friend
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Job Description
We help the world run better
At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging - but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging - but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
SAP Cloud for Customer has a global customer base, and the team is distributed across several locations including Germany, United States, and India. As part of the User Assistance development team, you are responsible for taking complex information and communicating it in a manner that is easy to consume. You can use documentation, videos, in-app help, infographics, and other deliverables to enable customers. Our team works in a flexible model and has a strong ethos built on integrity, customer-centricity, and innovation. We encourage you to drive content enablement for our cloud solutions.
What you ll build-
- Create high-quality user assistance (UA) deliverables for a range of solutions within SAP Cloud for Customer.
- Participate in and drive innovative projects to improve UA deliverables, processes, and content.
- Work closely with product management and development to deliver content that is clear, concise, and accurate.
- Proactively acquire product knowledge and learn new skills emerging in user assistance and share your learnings with the team.
- Gather feedback on deliverables from customers and other stakeholders and continuously improve content.
- Be the advocate for user experience in your interactions with product management, development, and UX teams.
What you bring-
- 3- 7 Years of experience in information development, technical writing, or content development
- A university degree preferably in technical writing or a related subject such as language, translation, or communication studies
- First language proficiency in English with excellent communication, writing, and grammar skills
- Working knowledge of DITA content management system and TechSmith Camtasia is an added advantage.
- Willingness to quickly adapt to change and acquire knowledge
- Ability to work independently as well as in a diverse global team
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Technical Content DeveloperEmployement Type: Full timeContact Details:
Company: SAPLocation(s): Bengaluru+ View Contact
Keyskills: Product management Software design Usage SAP Technical writing Cloud Content management system Management Analytics Recruitment
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SAP Servers Tech
SAP Servers Tech help our clients achieve their business goals and objectives by guiding them through all the options for SAP Server Access systems available. SAP Servers tech is providing supports to multiple domestic clients.
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